I hate outsourcing. It is something I am not very good at and it always causes me problems. I think to outsource work well, you need to be very detailed at the start of the process, you need to be able to accept that you have limited control and that sometimes things won’t be done as you would do them. I hate these things and that is why for the last 15 years I have tried to do everything in-house, at Leon Paul, in London. This way I can control everything and feel in charge of the companies own destiny...