Here are some comments made by a few of our customers:
Wow…..I ordered a full Leon Paul kit and was so impressed with the quality and reputation of the equipment, that I didn’t care when it arrived. I had heard a rumor flying around that Leon Paul delivers in 4 days…from the
Sent: 24 September
Hi Emma,
Foil Received, huge thanks. Although I am relatively new to fencing I know that Leon Paul have a reputation for quality fencing equipment. This reputation is deserved. It would appear this reputation should also extend to excellent customer service.
Thanks again
Sent: Thursday,
I just received my order yeasterday and I wanted to thank you for the fast service. I placed my order on Friday @ 6pm (by the way, I live in New York) and received my package on Wednesday! Thats faster than most places in the US. Also, I love the new contour fit mask that I ordered. It fits great and is very light. Thanks again! Kevin
I received my Jacket and Breeches (006 series) today and I am extremely impressed! Now only did the package make it to me here in the USA in record time, but the quality is incredible. This was my first purchase from Leon Paul, but it definitely won’t be my last. Thank you for making my web purchase painless and perfect.
Mi** R***
Sent: Saturday,
Got the foil today, and wanted to say how impressed I am with the quality of your blades. Very quick delivery considering the international aspect of it.
Thank you.
Subject: Excellent service
I am just e-mailing to register that I think the sales department deserve a pat on the back. I had to return a jacket on 26th July (as it was too small) and requested that a new one be sent by 4th August. However, I did not expect to receive the replacement on 29th July. I was quite astounded at the speed you turned this order around.
Thank you
I just wanted to compliment you on your redesigned web site. It's very well laid out and has some great features. Oh, and when may we see more of your products offered for sale here in the US? I had a friend pick up some tips for me from your booth at Nationals, but usually I have to order them from the shop in England. The LP tips Rock, by the way, compared to French or German tips. Haven't had a single tip related malfunction since I started using them last year.
Keep up the good work.
Paul
After browsing your new, updated website, I had to tell you guys what a wonderful job! I love it. The detailed description and blow up pictures are awesome. When I have the money, I'll definitely buy LP! Thanks for considering our suggestions. Keep up the awesome work!
Order ref: DB20ND-1000-0213
Fantastic! My jacket arrived today only 2 days after ordering. Thanks.
David.
Hi,My bodywires arrived today - less than 48 hours after my order, all the way from Cedar Way to the northern part of Sweden! I thank you very much for this extremely good service, this was the fastest delivery I have ever experienced!
Kind Regards
Paul
Fencing Club
Order ref: MY56DD10000047
Just a quick note to say think you for the excellent service in the matter of our order this week. To have an order entered via the web on Tuesday of Easter week and arrive at 0730 this morning (Thursday) is superb. We can forget our anxieties about having appropriate kit for your Junior Series tournament in Coventry on Sunday.
Thanks again
Bill
After all the agro and frantic moments, I write to tell you the following.I received the new foil this morning (Golubitsky-Pro blade and contoured Gardere Handle), and used it this evening. It is exceptional, this foil has even made me look good. The weight and feel is perfect and its flex and touch are perfect. Thank you and well done!My kindest personal regards,
Zal
Order ref:IG89HX10000187
CUSTOMER:Dear Sales, Unfortunately I am not in during the day and you're web page would not allow me to put an alternate address. Is there any chance this could be shipped to my work address.
SALES: The web site will allow you to specify a separate delivery address but you must have overlooked it (for future reference it is on the first page of checkout under the drop down list for country selection). I will manually amend this order for you. Kind regards, Alex Paul
CUSTOMER:Hi Alex,Do you have any idea of when my order will be sent out ?
Thanks Iain
SALES:It went yesterday via 24hr so it should be with you before 5 today. How's that for service?!
Alex Paul
CUSTOMER:Fantastic. Just in time for my fencing class tonight ;-)
Thanks again.